Godiva Festival welcomes everyone and believes that everyone should be able to enjoy our event. You'll find more details below about what to expect at the festival and the support we can provide.
As always, we want to hear from you if you have any questions. So, please email us at godivafestival@coventry.gov.uk if you have a question or suggestion.
Personal Assistants
If you have a personal assistant attending to support you with your disability then you can purchase a Carer ticket for them in advance through our ticketing page. When in the booking process, you will need to select your Carer ticket along with your own ticket. Please be aware you and your personal assistant must enter the festival at the same time.
Access support Hub/Team
There is an Access Support Hub and Access Support Team within the festival to help you if you need any support.
The team will be in yellow & purple vests that say "Access Support Team", positioned near the entrance gate, on the viewing platform and at the Access Hub next to the First Aid post.
The Access Hub will have an area for charging mobility scooters or wheelchairs and an area for those needing rest or privacy.
Priority lane
We understand that queuing can be difficult for some of our guests. To make your arrival on-site easier, we have a priority lane for Access users, which can be used by you and your Personal Assistant/Carer.This is located at the main festival entrance.
Blue Badge parking
A section of the car park will be available for Blue Badge holders to park in. Blue badge holders do not need to pay for parking, but we advise they pre-book to guarantee availability. Accessible car parking tickets are available to book on the main ticketing page. These are available for Blue Badge holders and you will need to show evidence of a Blue Badge to stewarding staff on arrival at the park.
Medication
You can bring medication with you but please make sure that security on the gate is aware of it.
Viewing platform
There is a raised viewing platform in front of the Main Stage. Our friendly security will be managing the viewing platform and it operates on a first-come, first-served basis.
Seating
Visitors can bring camping chairs with them on the Saturday and Sunday but not on the Friday. Seating will be available on our viewing platform on Friday. Please be aware that camping chairs will need to be moved later in the day to allow for increased viewing space
Assistance dogs
We welcome assistance dogs to Godiva Festival. The only dogs allowed on site are assistance dogs.
High Dependency Unit (HDU)
We have a HDU on site which can be accessed upon request. It will be located in a secure area accessed from the Welfare Tent. Please ask a member of the Welfare team or a steward for assistance.
Strobe lighting
Please be aware that stages may use strobe lighting and may cause a reaction if you have photosensitive epilepsy.
Toilets
There are accessible toilets at each toilet location and nearby the accessible viewing platform. Accessible toilets are also available in the Premium Area.
The Access Hub will have an area for charging mobility scooters or wheelchairs and an area for those needing rest or privacy. We also have access to the HDU toilet unit onsite.
Electric scooters and wheelchairs
Godiva Festival happens in War Memorial Park. The Park is a truly stunning location but we recognise that its large size and uneven surfaces can prevent a challenge to some of our visitors. Particularly in the event of rain, where the grass can become slippery or muddy. We would recommend that if you have mobility issues you consider either renting an electric scooter/wheelchair or bring your own with you.
We work closely with our partners Concord Mobility, to provide a number of electric scooters and manual wheelchairs for use at the festival. In order to secure your device, please send an email to: info@concordmobility.co.uk and put the word "GODIVA" in the subject . Concord will be able to take your details for a reserved scooter or chair. These will be available to pick up at the Event Mobility Unit located next to the Visitors Centre which is adjacent to the accessible car park.
Remember to bring two forms of ID (at least one must be photo ID and at least one must have your current address) with you when you collect your scooter or chair. We suggest you book now to ensure that you get a mobility device as the number of unreserved scooters available on the day may be limited and it will be first come/first served. Scooters and wheelchairs can be picked up from Concord Mobility close by the Admission point near the Visitor Centre and Box Office in the Park. You will be asked to leave a name and contact number as well as sign conditions of hire.